Privacy Policy – Hazana (Dubai, UAE)

Fully Compliant with UAE Commercial & Digital Regulations

Hazana, operating under BAB ALSAHIL TRADING L.L.C (باب الساحل للتجارة ش ذ م م) and licensed in Dubai under Commercial License No. 740320, is committed to protecting the privacy and personal information of all customers, partners and visitors interacting with our brand. This Privacy Policy explains how we collect, use and safeguard information in full alignment with the legal standards of the United Arab Emirates. By visiting our website, contacting us or purchasing our products, you agree to the practices detailed in this policy.

As a UAE-registered food trading company, we may collect basic business information such as your name, contact details, email address, business name, delivery location and order history when you engage with us through WhatsApp, phone, email, website forms or social media. We also collect non-identifiable website analytics to improve user experience. This information is used strictly for business purposes including processing orders, providing quotations, arranging deliveries, responding to inquiries, improving our services and maintaining compliance with UAE regulations. Hazana does not sell, share or misuse customer data for advertising or any unauthorized activities.

Your information may be shared only with our internal team, delivery personnel or logistics partners when necessary to complete your order, and with UAE authorities if legally required. All data is stored securely and accessed only by authorized staff. We take reasonable technical and organizational measures to safeguard your information against unauthorized access, misuse or loss, following standard practices suitable for UAE businesses.

By contacting Hazana, you consent to receiving operational communication such as order updates, product availability, delivery coordination and optional promotional offers. You may opt out of marketing messages at any time. Our website may also use cookies and analytics tools to enhance browsing performance without collecting personal details without your consent.

You have the right to request access to your stored information, request corrections, or ask for your data to be removed where legally permissible. We retain personal and business information only for as long as required for operational, regulatory, or accounting purposes, after which it is securely deleted. Hazana reserves the right to update this Privacy Policy to reflect changes in UAE regulations or internal business improvements. Continued use of our services signifies acceptance of any updates.

For any questions regarding privacy, data handling or your rights under UAE law, you may contact us at our registered Dubai office:

BAB ALSAHIL TRADING L.L.C – Hazana Brand

📍 Dubai, Deira, Bani Yas Street, Al Khur Building, Floor 7, Room 707

📧 info@hazanafoods.com

📞 +971 50 355 8484 — Hossein Hashemi

📞 +971 55 840 6420 — Hossein Mandani